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h3{margin:0;font-size:16px;font-weight:600}.chat-status{opacity:.9;align-items:center;gap:4px;font-size:12px;display:flex}.typing-dots{gap:2px;margin-right:4px;display:inline-flex}.typing-dots span{background:currentColor;border-radius:50%;width:4px;height:4px;animation:1.4s ease-in-out infinite typing}.typing-dots span:first-child{animation-delay:-.32s}.typing-dots span:nth-child(2){animation-delay:-.16s}@keyframes 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h4{color:var(--chat-text-dark);margin:0;font-size:14px;font-weight:600}.product-price{align-items:center;gap:6px;display:flex}.current-price{color:var(--chat-primary);font-size:14px;font-weight:700}.original-price{color:var(--text-hint);font-size:12px;text-decoration:line-through}.add-to-cart-small{background:var(--chat-primary);color:var(--chat-text-light);cursor:pointer;transition:var(--chat-transition);border:none;border-radius:6px;align-self:flex-start;margin-top:4px;padding:6px 12px;font-size:12px;font-weight:600}.add-to-cart-small:hover{background:var(--brand-primary-dark);transform:scale(1.05)}.quick-replies{flex-wrap:wrap;gap:6px;margin-top:12px;display:flex}.quick-reply-btn{background:var(--chat-bg);border:1px solid var(--chat-border);cursor:pointer;transition:var(--chat-transition);color:var(--chat-text-dark);border-radius:16px;padding:8px 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voicePulse}.voice-btn.listening{background:var(--brand-success);box-shadow:var(--shadow-hover)}.voice-btn:disabled{opacity:.5;cursor:not-allowed}.voice-toggle-btn{background:var(--text-muted);color:var(--text-inverse)}.voice-toggle-btn:hover{background:var(--text-body);transform:scale(1.05)}.voice-toggle-btn.active{background:var(--brand-success)}.chat-title-row{align-items:center;gap:8px;min-width:0;display:flex}.chat-title-row h3{margin:0}.ai-provider-badge{letter-spacing:.3px;color:#d1fae5;white-space:nowrap;cursor:default;background:#10b98140;border:1px solid #10b98173;border-radius:999px;flex-shrink:0;align-items:center;padding:2px 8px;font-size:10px;font-weight:700;line-height:1.4;display:inline-flex}.ai-provider-badge.is-fallback{color:#fde68a;background:#f59e0b33;border-color:#f59e0b73}.dashboard-container{background:0 0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.dashboard-header{background:linear-gradient(135deg, var(--brand-primary) 0%, var(--brand-primary-dark) 100%);text-align:center;box-shadow:var(--shadow-hover);border:1px solid var(--overlay-light-strong);border-radius:24px;margin-bottom:30px;padding:40px;position:relative;overflow:hidden}.dashboard-header h1{color:var(--text-heading-dark);text-shadow:var(--text-shadow);letter-spacing:1px;margin:0 0 15px;font-size:2.5rem;font-weight:700}.header-subtitle{color:var(--text-body-dark);font-size:16px;font-weight:500}.header-datetime{color:var(--text-muted-dark);margin-top:10px;font-size:14px}.order-status-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:20px;margin-bottom:0;display:grid}.order-status-card{background:var(--color-bg-card);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);text-align:center;box-shadow:var(--shadow-card);border:1px solid var(--color-border);cursor:pointer;--card-color:var(--brand-info);border-radius:16px;padding:20px;transition:all .3s;animation:3s ease-in-out infinite 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var(--brand-accent), var(--brand-accent-dark));text-align:center;box-shadow:var(--shadow-hover);border:1px solid var(--overlay-light-strong);border-radius:24px;margin-bottom:30px;padding:30px;position:relative;overflow:hidden}.revenue-icon{margin-bottom:15px;font-size:4rem}.revenue-amount{color:var(--text-heading-dark);text-shadow:var(--text-shadow);margin:0 0 10px;font-size:2rem;font-weight:700}.revenue-label{color:var(--text-body-dark);font-size:16px;font-weight:500}.no-orders-message{background:var(--color-bg-card);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);text-align:center;box-shadow:var(--shadow-card);border:1px solid var(--color-border);border-radius:20px;margin-bottom:0;padding:40px}.scanning-icon{margin-bottom:20px;font-size:3rem;animation:2s infinite pulse}.no-orders-title{color:var(--text-body);margin-bottom:10px;font-size:1.5rem;font-weight:700}.no-orders-text{color:var(--text-muted);margin:0;font-size:16px}.widgets-grid{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:20px;margin-bottom:0;display:grid}.widget-card{background:var(--color-bg-card);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);box-shadow:var(--shadow-card);border:1px solid var(--color-border);cursor:pointer;--hover-glow:var(--success-tint);border-radius:20px;padding:25px;transition:all .3s}.widget-card:hover{box-shadow:var(--shadow-hover);transform:translateY(-5px)}.widget-card.danger{border-left:4px solid var(--brand-danger)}.widget-card.info{border-left:4px solid var(--brand-info)}.widget-card--danger{--hover-glow:var(--danger-tint)}.widget-card--success{--hover-glow:var(--success-tint)}.widget-card--info{--hover-glow:var(--info-tint)}.widget-header{text-align:center;margin-bottom:20px}.widget-title{text-transform:uppercase;letter-spacing:1px;margin-bottom:10px;font-size:1.2rem;font-weight:700}.widget-title.danger{background:linear-gradient(135deg, var(--brand-danger), var(--brand-danger));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.widget-title.success{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.widget-title.info{background:linear-gradient(135deg, var(--brand-info), var(--brand-info));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.widget-subtitle{color:var(--text-muted);font-size:12px}.alert-list{flex-direction:column;gap:15px;display:flex}.alert-item{background:var(--danger-tint);border:1px solid var(--brand-danger);cursor:pointer;border-radius:12px;align-items:center;gap:15px;padding:15px;transition:all .3s;display:flex}.alert-item:hover{background:var(--danger-tint);border-color:var(--brand-danger);transform:translate(5px)}.alert-item.success{background:var(--success-tint);border:1px solid var(--brand-success)}.alert-item.success:hover{background:var(--success-tint);border-color:var(--brand-success)}.alert-item.info{background:var(--info-tint);border:1px solid var(--brand-info)}.alert-item.info:hover{background:var(--info-tint);border-color:var(--brand-info)}.alert-icon{font-size:1.5rem;animation:2s infinite bounce}.alert-icon-static{animation:none}.alert-content{flex:1}.alert-message{color:var(--text-heading);font-size:14px;font-weight:600}.alert-time{color:var(--text-muted);font-size:12px}.alert-badge{background:linear-gradient(135deg, var(--brand-danger), var(--brand-danger));color:#fff;border-radius:20px;padding:6px 12px;font-size:12px;font-weight:600;animation:1s infinite blink}.alert-badge.warning{background:linear-gradient(135deg, var(--brand-accent), var(--brand-accent-dark))}.alert-empty{text-align:center;color:var(--text-muted);padding:20px;font-size:14px}.charts-grid{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:20px;margin-bottom:0;display:grid}.chart-card{background:var(--color-bg-card);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);box-shadow:var(--shadow-card);border:1px solid var(--color-border);border-radius:20px;padding:25px}.chart-container{text-align:center;margin-bottom:20px}.chart-title{text-transform:uppercase;letter-spacing:1px;margin-bottom:10px;font-size:1.2rem;font-weight:700}.chart-title.business{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.chart-title.orders{background:linear-gradient(135deg, var(--brand-accent), var(--brand-accent-dark));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}.chart-subtitle{color:var(--text-muted);font-size:12px}.chart-wrapper{height:220px}.widget-title-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.widget-title-row .widget-title{flex:1;min-width:0;margin:0}.widget-title-actions{flex-shrink:0;align-items:center;gap:8px;display:flex}.audit-live-badge{letter-spacing:.08em;color:var(--brand-danger);border:1px solid 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var(--color-border);background:var(--color-bg-main);width:100%;color:var(--text-heading);border-radius:8px;padding:15px 15px 15px 50px;font-size:16px;transition:all .3s}.filter-group label{color:var(--text-heading);text-transform:uppercase;letter-spacing:.5px;font-size:14px;font-weight:600}.filter-select{border:1px solid var(--color-border);background:var(--color-bg-main);cursor:pointer;min-width:150px;color:var(--text-heading);border-radius:8px;padding:12px 16px;font-size:14px;transition:all .3s}.filter-select:focus{border-color:var(--text-muted);box-shadow:var(--focus-ring);outline:none}.clear-filters-btn{background:var(--text-muted);color:#fff;cursor:pointer;box-shadow:var(--shadow-soft);border:none;border-radius:8px;margin-top:15px;padding:12px 24px;font-size:14px;font-weight:600;transition:all .3s}.clear-filters-btn:hover{box-shadow:var(--shadow-card);transform:translateY(-2px)}.orders-content{z-index:1;max-width:1400px;margin:0 auto;position:relative}.no-orders{background:var(--color-bg-main);text-align:center;box-shadow:var(--shadow-card);border:1px solid var(--color-border);border-radius:12px;padding:60px}.no-orders-icon{opacity:.7;color:var(--text-heading);margin-bottom:20px;font-size:80px}.no-orders h3{color:var(--text-heading);margin-bottom:10px;font-size:24px;font-weight:700}.no-orders p{color:var(--text-muted);font-size:16px;font-weight:500}.orders-grid{grid-template-columns:repeat(auto-fill,minmax(400px,1fr));gap:25px;display:grid}.order-card{background:var(--color-bg-main);box-shadow:var(--shadow-card);border:1px solid var(--color-border);border-radius:12px;padding:25px;transition:all .3s}.order-card:hover{box-shadow:var(--shadow-hover);transform:translateY(-4px)}.order-header{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;margin-bottom:15px;padding-bottom:15px;display:flex}.order-id{flex-direction:column;display:flex}.id-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:5px;font-size:12px;font-weight:600}.id-value{color:var(--text-heading);font-size:18px;font-weight:700}.order-amount{text-align:right;flex-direction:column;display:flex}.amount-value{color:var(--brand-success);font-size:24px;font-weight:700}.amount-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;margin-top:2px;font-size:12px;font-weight:600}.order-items-preview{background:var(--overlay-light-stronger);border:1px solid var(--color-border);border-radius:8px;justify-content:space-between;align-items:center;margin-bottom:15px;padding:12px;display:flex}.items-count,.customer-info{color:var(--text-heading);font-size:14px;font-weight:600}.order-status-section{margin-bottom:20px}.current-status{align-items:center;gap:10px;margin-bottom:15px;display:flex}.status-label{color:var(--text-muted);font-size:14px;font-weight:600}.status-pending{background:var(--brand-warning);color:#fff}.status-confirmed{background:var(--brand-success);color:#fff}.status-shipped{background:var(--text-muted);color:#fff}.status-out-for-delivery{background:var(--brand-accent);color:#fff}.status-delivered{background:var(--brand-success);color:#fff}.status-cancelled{background:var(--brand-danger);color:#fff}.order-actions{margin-bottom:20px}.status-selector{margin-bottom:15px}.status-selector label{color:var(--text-heading);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px;font-size:14px;font-weight:600;display:block}.status-dropdown{border:1px solid var(--color-border);background:var(--color-bg-main);cursor:pointer;width:100%;color:var(--text-heading);border-radius:8px;padding:12px 16px;font-size:14px;font-weight:500;transition:all .3s}.status-dropdown:focus{border-color:var(--text-muted);box-shadow:var(--focus-ring);outline:none}.view-details-btn{background:var(--text-muted);color:#fff;cursor:pointer;box-shadow:var(--shadow-soft);border:none;border-radius:8px;flex:1;justify-content:center;align-items:center;gap:8px;padding:12px 20px;font-size:14px;font-weight:600;transition:all .3s;display:flex}.view-details-btn:hover{box-shadow:var(--shadow-card);transform:translateY(-2px)}.delete-btn{background:var(--brand-danger);color:#fff;cursor:pointer;box-shadow:var(--shadow-soft);border:none;border-radius:8px;justify-content:center;align-items:center;padding:12px 16px;font-size:16px;transition:all .3s;display:flex}.delete-btn:hover{box-shadow:var(--shadow-card);transform:translateY(-2px)}.order-footer{border-top:1px solid var(--color-border);color:var(--text-muted);justify-content:space-between;align-items:center;padding-top:15px;font-size:14px;font-weight:500;display:flex}.order-date,.order-time{align-items:center;gap:5px;display:flex}.order-mini-btn{border-radius:6px;padding:4px 8px;font-size:12px;line-height:1}.order-view-btn{text-transform:uppercase;letter-spacing:.4px;width:100%;font-size:14px}@media (width<=768px){.modern-orders-page{padding:15px}.orders-header{border-radius:12px;padding:20px}.header-content{flex-direction:column;align-items:flex-start}.page-title{font-size:28px}.orders-stats{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.filters-section{border-radius:12px;padding:20px}.filter-controls{flex-direction:column}.filter-select{min-width:100%}.orders-grid{grid-template-columns:1fr;gap:20px}.order-card{border-radius:12px;padding:20px}.order-header{flex-direction:column;align-items:flex-start;gap:10px}.order-amount{text-align:left}}.orders-command{background:var(--primary-bg);min-height:100vh;color:var(--text-heading);padding:20px;font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif}.orders-command__loading{min-height:60vh;color:var(--primary-accent);justify-content:center;align-items:center;display:flex}.orders-command__loading-inner{text-align:center}.orders-command__loading-icon{margin-bottom:16px;font-size:3rem}.orders-command__loading-text{font-size:18px}.orders-command__header{background:linear-gradient(135deg, var(--brand-primary) 0%, var(--brand-primary-dark) 100%);box-shadow:var(--shadow-hover), 0 0 0 1px var(--overlay-light);border:1px solid var(--overlay-light-strong);border-radius:24px;margin-bottom:30px;padding:40px}.orders-command__title{text-align:center;color:var(--text-inverse);text-shadow:0 4px 20px var(--overlay-dark-strong);letter-spacing:1px;margin:0 0 20px;font-size:2.5rem;font-weight:700}.orders-command__controls{flex-wrap:wrap;justify-content:center;gap:20px;display:flex}.orders-command__input,.orders-command__select{background:var(--glass-bg);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid var(--glass-border);color:var(--text-heading);box-shadow:var(--shadow-card);border-radius:16px;outline:none;padding:12px 20px;font-size:16px}.orders-command__input{width:300px}.orders-command__select{cursor:pointer}.orders-command__seller-chip{background:var(--glass-bg);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid var(--glass-border);color:var(--text-heading);border-radius:16px;align-items:center;gap:8px;padding:10px 14px;font-size:14px;font-weight:600;display:inline-flex}.orders-command__seller-chip-x{color:var(--text-secondary,#6b7280);cursor:pointer;background:0 0;border:0;border-radius:6px;padding:2px 4px;font-size:14px;line-height:1}.orders-command__seller-chip-x:hover{color:#ef4444;background:#ef44441f}.orders-command__stats{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin-bottom:30px;display:grid}.orders-command__stat-card{background:var(--glass-bg);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);text-align:center;box-shadow:var(--shadow-card);border:1px solid var(--glass-border);--stat-color:var(--text-muted);border-radius:20px;padding:20px;transition:all .3s;animation:3s ease-in-out infinite ordersFloat}.orders-command__stat-card:first-child{animation-delay:0s}.orders-command__stat-card:nth-child(2){animation-delay:.2s}.orders-command__stat-card:nth-child(3){animation-delay:.4s}.orders-command__stat-card:nth-child(4){animation-delay:.6s}.orders-command__stat-card:nth-child(5){animation-delay:.8s}.orders-command__stat-card:nth-child(6){animation-delay:1s}.orders-command__stat-card:nth-child(7){animation-delay:1.2s}.orders-command__stat-card:nth-child(8){animation-delay:1.4s}.orders-command__stat-card--neutral{--stat-color:var(--text-body)}.orders-command__stat-card--accent{--stat-color:var(--brand-accent)}.orders-command__stat-card--primary{--stat-color:var(--brand-primary)}.orders-command__stat-card--info{--stat-color:var(--brand-info)}.orders-command__stat-card--success{--stat-color:var(--brand-success)}.orders-command__stat-card--danger{--stat-color:var(--brand-danger)}.orders-command__stat-icon{margin-bottom:8px;font-size:2rem}.orders-command__stat-value{color:var(--text-heading);font-size:1.5rem;font-weight:700}.orders-command__stat-label{color:var(--stat-color,var(--text-muted));text-transform:uppercase;letter-spacing:1px;font-size:12px;font-weight:600}.orders-command__grid{grid-template-columns:repeat(auto-fill,minmax(350px,1fr));gap:25px;display:grid}.orders-command__card{background:var(--glass-bg);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);box-shadow:var(--shadow-card);border:1px solid var(--glass-border);border-radius:20px;padding:25px;transition:all .3s}.orders-command__card:hover{box-shadow:var(--shadow-hover);transform:translateY(-8px)scale(1.02)}.orders-command__order-id{color:var(--text-muted);font-size:14px;font-weight:600}.orders-command__order-amount{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:12px;font-size:24px;font-weight:700}.orders-command__pod-badge{letter-spacing:.2px;white-space:nowrap;border-radius:999px;align-self:flex-start;align-items:center;gap:5px;margin-bottom:10px;padding:4px 10px;font-size:11.5px;font-weight:700;display:inline-flex}.orders-command__pod-badge--verified{color:#1e7a4c;background:#2ea06424;border:1px solid #2ea06459}.orders-command__pod-badge--unverified{color:#b5471a;background:#d25a2821;border:1px solid #d25a2866}.orders-command__pod-badge--pending{color:#7a7a22;background:#96963c1f;border:1px solid #aaaa5059}.orders-command__pod-badge--closed{color:#6a6a75;background:#82828c1f;border:1px solid #82828c4d}.orders-command__pod-badge--exempted{color:#6d5590;background:#8c6eaa1f;border:1px solid #9678b459}.orders-command__customer-box{background:var(--success-tint);border:1px solid var(--success-tint);border-radius:12px;margin-bottom:20px;padding:12px}.orders-command__customer-name{color:var(--text-heading);font-size:14px;font-weight:600}.orders-command__customer-row{align-items:center;gap:8px;margin-top:4px;display:flex}.orders-command__customer-phone{color:var(--text-muted);font-size:14px}.orders-command__customer-actions{gap:4px;display:flex}.orders-command__items-count{color:var(--text-muted);margin-top:4px;font-size:12px}.orders-command__status-select{background:var(--color-bg-section);border:1px solid var(--color-border);width:100%;color:var(--text-primary);cursor:pointer;box-shadow:var(--shadow-soft);border-radius:15px;outline:none;margin-bottom:15px;padding:12px;font-size:14px}.orders-command__empty{text-align:center;background:var(--glass-bg);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);box-shadow:var(--shadow-card);border:1px solid var(--glass-border);border-radius:20px;margin-top:50px;padding:40px}.orders-command__empty-icon{margin-bottom:20px;font-size:4rem}.orders-command__empty-title{color:var(--text-heading);font-size:24px;font-weight:700}.orders-command__empty-subtitle{color:var(--text-muted);margin-top:10px;font-size:16px}@keyframes ordersFloat{0%,to{transform:translateY(0)}50%{transform:translateY(-5px)}}.orders-command{flex-direction:column;gap:16px;display:flex}.orders-command__header{border:1px solid var(--color-border);background:var(--color-bg-card);margin-bottom:0}.orders-command__controls{justify-content:flex-end}.orders-command__refresh{border-radius:10px;min-height:44px;padding:0 14px}.orders-command__topbar{color:var(--text-muted);justify-content:space-between;align-items:center;font-size:.88rem;font-weight:600;display:flex}.orders-command__message{border:1px solid var(--color-border);border-radius:10px;padding:10px 14px;font-weight:600}.orders-command__message.success{color:#166534;background:#dcfce7cc;border-color:#16a34a52}.orders-command__message.error{color:#991b1b;background:#fee2e2cc;border-color:#dc262652}.orders-command__pod-alert{color:#b5471a;background:linear-gradient(135deg,#dc5a281f,#dc5a280d);border:1px solid #dc5a2873;border-radius:10px;flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:12px;padding:12px 16px;display:flex}.orders-command__pod-alert-icon{font-size:1.2rem}.orders-command__pod-alert-text{flex:1;min-width:240px;font-size:.92rem;line-height:1.45}.orders-command__pod-alert-link{white-space:nowrap;color:#b5471a;border:1px solid #dc5a2880;border-radius:8px;padding:7px 14px;font-weight:700;text-decoration:none;transition:background .15s,color .15s}.orders-command__pod-alert-link:hover{color:#fff;background:#dc5a28e6}.orders-command__stat-card{border:1px solid var(--color-border);min-height:112px}.orders-command__card{border:1px solid var(--color-border)}.orders-command__status-select{border:1px solid var(--color-border-strong);border-radius:10px}@media (width<=960px){.orders-command__controls{justify-content:stretch}.orders-command__refresh,.orders-command__input,.orders-command__select{width:100%}}.orders-command__count{margin:0;line-height:1.4}.orders-command__card-top{gap:10px;display:grid}@media (width<=1280px){.orders-command{gap:14px;padding:16px}.orders-command__header{border-radius:18px;padding:24px}.orders-command__title{letter-spacing:.2px;margin-bottom:14px;font-size:clamp(1.4rem,2.8vw,2rem);line-height:1.2}.orders-command__controls{gap:12px}.orders-command__input,.orders-command__select{border-radius:12px;min-height:42px;padding:10px 14px;font-size:14px}.orders-command__input{width:min(100%,360px)}.orders-command__stats{gap:12px}.orders-command__stat-card{border-radius:14px;min-height:98px;padding:14px}.orders-command__grid{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:14px}.orders-command__card{border-radius:14px;padding:16px}}@media (width<=760px){.orders-command{gap:12px;padding:12px}.orders-command__header{border-radius:12px;padding:14px}.orders-command__title{text-align:left;margin-bottom:10px}.orders-command__controls{grid-template-columns:1fr;gap:10px;display:grid}.orders-command__input,.orders-command__select,.orders-command__refresh{width:100%}.orders-command__topbar{font-size:.8rem}.orders-command__stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.orders-command__stat-icon{margin-bottom:4px;font-size:1.2rem}.orders-command__stat-value{font-size:1.1rem}.orders-command__stat-label{letter-spacing:.4px;font-size:10px}.orders-command__grid{grid-template-columns:1fr;gap:10px}.orders-command__customer-row{flex-wrap:wrap;row-gap:6px}.orders-command__customer-actions{margin-left:auto}.orders-command__status-select,.order-view-btn{min-height:40px}}@media (width<=420px){.orders-command__stats{grid-template-columns:1fr}}.orders-command__pod-alert-snooze{color:inherit;cursor:pointer;opacity:.65;background:0 0;border:none;border-radius:6px;margin-left:4px;padding:4px 8px;font-size:1rem;line-height:1}.orders-command__pod-alert-snooze:hover{opacity:1;background:#00000014}.orders-command__pod-snooze-pill{color:var(--text-secondary,#6b7280);cursor:pointer;opacity:.75;background:0 0;border:1px dashed #6b728073;border-radius:999px;align-items:center;gap:6px;margin:0 0 12px;padding:4px 12px;font-size:.78rem;font-weight:500;transition:opacity .15s,border-color .15s,color .15s;display:inline-flex}.orders-command__pod-snooze-pill:hover{opacity:1;color:var(--text-primary,#111827);border-color:#6b7280cc}.orders-command__pod-snooze-pill:focus-visible{outline:2px solid var(--primary-color,#4f46e5);outline-offset:2px}.orders-command__stat-card--clickable{cursor:pointer;font:inherit;text-align:left;border:none;transition:transform .12s,box-shadow .12s}.orders-command__stat-card--clickable:hover{transform:translateY(-2px);box-shadow:0 6px 16px #0000001f}.orders-command__stat-card--clickable:focus-visible{outline:2px solid var(--primary-color,#4f46e5);outline-offset:2px}.orders-command__stat-card--active{box-shadow:0 0 0 2px var(--primary-color,#4f46e5) inset;transform:none}.orders-command__card--flagged{border-left:3px solid #dc2626;box-shadow:0 0 0 1px #dc262626,0 4px 12px #dc262614}.orders-command__pod-threshold-chip{color:inherit;cursor:pointer;opacity:.85;white-space:nowrap;background:#0000001f;border:1px dashed;border-radius:999px;flex-shrink:0;padding:4px 10px;font-size:.78rem;font-weight:600;transition:opacity .15s,background .15s}.orders-command__pod-threshold-chip:hover{opacity:1;background:#0003}.orders-command__pod-threshold-chip:focus-visible{outline-offset:2px;outline:2px solid}.orders-command__pod-threshold-edit{white-space:nowrap;align-items:center;gap:6px;font-size:.78rem;font-weight:600;display:inline-flex}.orders-command__pod-threshold-edit input{color:#111827;background:#ffffffe6;border:1px solid;border-radius:6px;width:64px;padding:3px 6px;font-size:.8rem}.orders-command__pod-threshold-save,.orders-command__pod-threshold-cancel{cursor:pointer;border:none;border-radius:6px;padding:3px 8px;font-size:.8rem;line-height:1}.orders-command__pod-threshold-save{color:#fff;background:#16a34a}.orders-command__pod-threshold-save:hover{background:#15803d}.orders-command__pod-threshold-cancel{color:inherit;background:#00000026}.orders-command__pod-threshold-cancel:hover{background:#00000040}.categories-page{color:var(--text-body,#1f2937);gap:18px;display:grid}.categories-hero{border:1px solid var(--color-border,#dbe5f0);background:linear-gradient(135deg,#f8fffb 0%,#eef7ff 100%);border-radius:16px;justify-content:space-between;align-items:flex-start;gap:14px;padding:16px;display:flex}.categories-title{color:var(--text-heading,#0f172a);margin:0;font-size:1.8rem;line-height:1.2}.categories-subtitle{color:var(--text-muted,#64748b);margin:6px 0 0}.categories-hero-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.categories-search{color:#0f172a;background:#fff;border:1px solid #cdd8e5;border-radius:10px;min-width:260px;height:42px;padding:0 12px}.categories-search:focus{border-color:#2d8a5f;outline:none;box-shadow:0 0 0 3px #2d8a5f26}.categories-add-btn{color:#fff;cursor:pointer;background:#0f766e;border:none;border-radius:10px;height:42px;padding:0 14px;font-weight:700}.categories-add-btn:hover{background:#0d685f}.categories-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.categories-metric-card{background:var(--color-bg-card,#fff);border:1px solid var(--color-border,#dbe5f0);border-radius:12px;padding:12px}.categories-metric-card .label{color:#6b7280;font-size:.84rem}.categories-metric-card .value{color:#111827;margin-top:6px;font-size:1.2rem;font-weight:800}.categories-alert{border:1px solid;border-radius:10px;justify-content:space-between;gap:10px;padding:10px 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#dc262673;margin-left:auto}.tab-btn--escalated.active{color:#dc2626;background:#dc262624;border-color:#dc2626}.tab-btn--escalated:hover:not(.active){background:#dc26261f}.esc-count{border-radius:10px;min-width:18px;padding:0 4px;display:inline-block}.esc-count--pulse{color:#dc2626;background:#fee2e2;animation:1s ease-in-out 3 esc-count-pulse}@keyframes esc-count-pulse{0%,to{transform:scale(1);box-shadow:0 0 #dc262600}50%{transform:scale(1.35);box-shadow:0 0 0 6px #dc262640}}.settings-page{background:linear-gradient(135deg, var(--color-bg-section) 0%, var(--color-border) 100%);min-height:100vh;padding:20px}.settings-container{max-width:1200px;margin:0 auto}.settings-header{text-align:center;background:linear-gradient(135deg, var(--brand-primary) 0%, var(--brand-primary-dark) 100%);color:var(--text-inverse);box-shadow:var(--shadow-hover);border-radius:20px;margin-bottom:30px;padding:40px}.settings-header h1{text-shadow:0 2px 4px var(--overlay-dark-strong);margin:0 0 10px;font-size:2.5rem;font-weight:700}.settings-header p{opacity:.9;margin:0;font-size:1.1rem}.message-banner{text-align:center;border-radius:10px;margin-bottom:20px;padding:15px 20px;font-weight:600}.message-banner.success{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));color:#fff}.message-banner.error{background:linear-gradient(135deg, var(--brand-danger), var(--brand-danger));color:#fff}.settings-content{background:var(--color-bg-card);box-shadow:var(--shadow-card);border-radius:20px;overflow:hidden}.settings-tabs{background:var(--color-bg-section);border-bottom:2px solid var(--color-border);display:flex;overflow-x:auto}.settings-tabs button{color:var(--text-muted);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:3px solid #0000;padding:15px 25px;font-size:14px;font-weight:600;transition:all .3s}.settings-tabs button:hover{background:var(--info-tint);color:var(--brand-primary)}.settings-tabs button.active{color:var(--brand-primary);border-bottom-color:var(--brand-primary);background:var(--info-tint)}.settings-body{min-height:600px;padding:30px}.settings-section{margin-bottom:40px}.settings-section h3{color:var(--text-heading);align-items:center;gap:10px;margin-bottom:25px;font-size:1.5rem;font-weight:700;display:flex}.settings-grid{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:20px;display:grid}.setting-item{flex-direction:column;gap:8px;display:flex}.setting-item label{color:var(--text-heading);font-size:14px;font-weight:600}.setting-item input,.setting-item select{border:2px solid var(--color-border);background:var(--color-bg-card);border-radius:10px;padding:12px 16px;font-size:14px;transition:all .3s}.setting-item input:focus,.setting-item select:focus{border-color:var(--brand-primary);box-shadow:var(--focus-ring);outline:none}.setting-item input.readonly{background:var(--color-bg-section);cursor:not-allowed;color:var(--text-muted)}.checkbox-label{color:var(--text-heading);cursor:pointer;align-items:center;gap:10px;font-weight:600;display:flex}.checkbox-label input[type=checkbox]{width:18px;height:18px;accent-color:var(--brand-primary)}.business-hours-grid{grid-template-columns:repeat(auto-fit,minmax(400px,1fr));gap:15px;display:grid}.day-hours{background:var(--color-bg-section);border:2px solid var(--color-border);border-radius:12px;justify-content:space-between;align-items:center;padding:15px;display:flex}.day-name{color:var(--text-heading);min-width:100px;font-weight:700}.hours-controls{flex:1;align-items:center;gap:10px;display:flex}.hours-controls input[type=time]{border:1px solid var(--color-border-strong);border-radius:6px;padding:8px 12px;font-size:14px}.closed-text{color:var(--brand-danger);font-weight:600}.payment-gateway{background:var(--color-bg-section);border:2px solid var(--color-border);border-radius:12px;margin-bottom:20px;padding:20px}.payment-gateway h4{color:var(--text-heading);margin-bottom:15px;font-size:1.2rem;font-weight:700}.gateway-settings{flex-direction:column;gap:15px;display:flex}.gateway-fields{border-left:2px solid var(--brand-primary);margin-left:28px;padding-left:15px}.notification-settings{flex-direction:column;gap:25px;display:flex}.notification-group h4{color:var(--text-heading);margin-bottom:15px;font-size:1.1rem;font-weight:700}.checkbox-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:15px;display:grid}.settings-actions{flex-wrap:wrap;justify-content:center;gap:12px;margin-top:30px;display:flex}.reset-btn{border:2px solid var(--color-border);background:var(--color-bg-card);color:var(--text-secondary,#64748b);cursor:pointer;border-radius:10px;padding:12px 24px;font-size:14px;font-weight:600;transition:all .3s}.reset-btn:hover{border-color:var(--brand-danger,#ef4444);color:var(--brand-danger,#ef4444);background:#fef2f2}.save-btn{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));color:#fff;cursor:pointer;box-shadow:var(--shadow-soft);border:none;border-radius:10px;padding:12px 24px;font-size:14px;font-weight:600;transition:all .3s}.save-btn:hover:not(:disabled){box-shadow:var(--shadow-hover);transform:translateY(-2px)}.save-btn:disabled{opacity:.6;cursor:not-allowed}@media (width<=768px){.settings-page{padding:15px}.settings-header{padding:30px 20px}.settings-header h1{font-size:2rem}.settings-tabs{flex-wrap:wrap}.settings-tabs button{padding:12px 20px;font-size:13px}.settings-body{padding:20px}.settings-grid,.business-hours-grid,.checkbox-grid{grid-template-columns:1fr}.day-hours{flex-direction:column;align-items:flex-start;gap:10px}.hours-controls{justify-content:space-between;width:100%}}.crm-page{background:linear-gradient(135deg, var(--color-bg-section) 0%, var(--color-border) 100%);min-height:100vh;padding:20px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.crm-loading{background:var(--color-bg-section);justify-content:center;align-items:center;height:100vh;display:flex}.crm-header{text-align:center;background:linear-gradient(135deg, var(--brand-primary) 0%, var(--brand-primary-dark) 100%);color:var(--text-inverse);box-shadow:var(--shadow-hover);border-radius:20px;margin-bottom:30px;padding:40px}.crm-header h1{text-shadow:0 2px 4px var(--overlay-dark-strong);margin:0 0 10px;font-size:2.5rem;font-weight:700}.crm-header p{opacity:.9;margin:0;font-size:1.1rem}.crm-stats{grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:20px;margin-bottom:30px;display:grid}.stat-card:hover{box-shadow:var(--shadow-hover);transform:translateY(-5px)}.stat-icon{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));width:60px;height:60px;color:var(--text-inverse);border-radius:15px;justify-content:center;align-items:center;font-size:3rem;display:flex}.stat-info h3{color:var(--text-heading);margin:0 0 5px;font-size:2rem;font-weight:700}.stat-info p{color:var(--text-muted);margin:0;font-size:14px;font-weight:500}.crm-content{grid-template-columns:300px 1fr;gap:30px;display:grid}.crm-sidebar{background:var(--color-bg-card);box-shadow:var(--shadow-card);border-radius:15px;height:fit-content;padding:25px}.search-section{margin-bottom:25px}.search-input{border:2px solid var(--color-border);border-radius:10px;width:100%;padding:12px 16px;font-size:14px;transition:all .3s}.filter-section h4,.loyalty-program h4{color:var(--text-heading);margin-bottom:15px;font-size:16px;font-weight:700}.filter-buttons{flex-direction:column;gap:8px;display:flex}.filter-buttons button{border:2px solid var(--color-border);color:var(--text-muted);cursor:pointer;text-align:left;background:0 0;border-radius:8px;padding:10px 15px;font-size:14px;font-weight:500;transition:all .3s}.filter-buttons button:hover{border-color:var(--brand-primary);color:var(--brand-primary)}.filter-buttons button.active{background:var(--brand-primary);color:var(--text-inverse);border-color:var(--brand-primary)}.loyalty-stats{flex-direction:column;gap:12px;display:flex}.loyalty-stat{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;padding:10px 0;display:flex}.loyalty-stat:last-child{border-bottom:none}.crm-main{background:var(--color-bg-card);box-shadow:var(--shadow-card);border-radius:15px;min-height:600px;padding:25px}.customers-list h3{color:var(--text-heading);margin-bottom:20px;font-size:1.5rem;font-weight:700}.customers-grid{grid-template-columns:repeat(auto-fill,minmax(350px,1fr));gap:20px;display:grid}.customer-card{background:var(--color-bg-section);border:2px solid var(--color-border);cursor:pointer;border-radius:15px;padding:20px;transition:all .3s}.customer-card:hover{border-color:var(--brand-primary);box-shadow:var(--shadow-card);transform:translateY(-2px)}.customer-header{align-items:center;gap:15px;margin-bottom:15px;display:flex}.customer-avatar{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));width:50px;height:50px;color:var(--text-inverse);border-radius:50%;justify-content:center;align-items:center;font-size:18px;font-weight:700;display:flex}.customer-basic h4{color:var(--text-heading);margin:0 0 5px;font-size:16px;font-weight:700}.customer-id{color:var(--text-muted);font-size:12px;font-weight:500}.customer-status{color:var(--text-inverse);background:var(--text-muted);border-radius:20px;margin-left:auto;padding:6px 12px;font-size:12px;font-weight:600}.customer-status.status-vip{background:var(--brand-accent)}.customer-status.status-regular{background:var(--brand-primary)}.customer-status.status-new{background:var(--text-muted)}.customer-stats{justify-content:space-between;margin-bottom:15px;display:flex}.customer-stats .stat{text-align:center}.stat-label{color:var(--text-muted);font-size:12px;font-weight:500}.customer-contact{flex-direction:column;gap:8px;display:flex}.contact-item{color:var(--text-muted);align-items:center;gap:8px;font-size:14px;display:flex}.contact-icon{font-size:16px}.customer-detail{max-width:800px}.detail-header{border-bottom:2px solid var(--color-border);align-items:center;gap:20px;margin-bottom:30px;padding-bottom:20px;display:flex}.back-btn{background:var(--color-bg-soft);color:var(--text-body);border:2px solid var(--color-border-strong);cursor:pointer;border-radius:10px;padding:10px 20px;font-size:14px;font-weight:600;transition:all .3s}.back-btn:hover{background:var(--color-border);border-color:var(--text-hint)}.customer-summary{align-items:center;gap:20px;display:flex}.customer-avatar-large{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));width:80px;height:80px;color:var(--text-inverse);border-radius:50%;justify-content:center;align-items:center;font-size:28px;font-weight:700;display:flex}.customer-info h2{color:var(--text-heading);margin:0 0 5px;font-size:24px;font-weight:700}.customer-info p{color:var(--text-muted);margin:0 0 10px;font-size:16px}.customer-badges{gap:10px;display:flex}.badge{background:var(--color-border);color:var(--text-body);border-radius:15px;padding:4px 12px;font-size:12px;font-weight:500}.detail-content{flex-direction:column;gap:30px;display:flex}.detail-section h4{color:var(--text-heading);align-items:center;gap:10px;margin-bottom:20px;font-size:18px;font-weight:700;display:flex}.overview-card{background:linear-gradient(135deg, var(--color-bg-section) 0%, var(--color-border) 100%);text-align:center;border:2px solid var(--color-border);border-radius:12px;padding:20px}.overview-value{color:var(--text-heading);margin-bottom:5px;font-size:24px;font-weight:700}.overview-label{color:var(--text-muted);font-size:14px;font-weight:500}.details-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;display:grid}.detail-item{flex-direction:column;gap:5px;display:flex}.detail-item label{color:var(--text-body);font-size:14px;font-weight:600}.detail-item span{color:var(--text-muted);font-size:14px}.detail-actions{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:15px;display:grid}.action-btn{cursor:pointer;text-align:center;border:none;border-radius:10px;padding:12px 20px;font-size:14px;font-weight:600;transition:all .3s}.action-btn.primary,.action-btn.secondary{background:linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));color:var(--text-inverse)}.action-btn:hover{box-shadow:var(--shadow-card);transform:translateY(-2px)}@media (width<=1024px){.crm-content{grid-template-columns:1fr}.crm-sidebar{order:2}.crm-main{order:1}}@media (width<=768px){.crm-page{padding:15px}.crm-header{padding:30px 20px}.crm-header h1{font-size:2rem}.crm-stats{grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}.customers-grid{grid-template-columns:1fr}.customer-header{text-align:center;flex-direction:column}.customer-stats{justify-content:space-around}.detail-header{flex-direction:column;gap:15px}.overview-grid{grid-template-columns:repeat(2,1fr)}.details-grid{grid-template-columns:1fr}.detail-actions{grid-template-columns:repeat(2,1fr)}}.notifications-page{max-width:1200px;margin:0 auto;padding:20px}.notifications-header{margin-bottom:30px}.notifications-header h1{color:var(--text-heading);margin-bottom:8px;font-size:2rem}.notifications-header p{color:var(--text-muted);font-size:1rem}.notifications-content{grid-template-columns:2fr 1fr;gap:30px;display:grid}.notification-form{background:var(--color-bg-card);box-shadow:var(--shadow-soft);border-radius:12px;padding:24px}.form-section{margin-bottom:24px}.form-section h3{color:var(--text-heading);align-items:center;gap:8px;margin-bottom:16px;font-size:1.25rem;display:flex}.char-count{text-align:right;color:var(--text-hint);margin-top:4px;font-size:12px;display:block}.radio-group{gap:20px;margin-top:8px;display:flex}.radio-group label{cursor:pointer;align-items:center;gap:6px;font-weight:400;display:flex}.form-actions{border-top:1px solid var(--color-border);margin-top:24px;padding-top:20px}.send-btn{background:linear-gradient(135deg, var(--brand-info), var(--brand-info));color:var(--text-inverse);cursor:pointer;border:none;border-radius:8px;align-items:center;gap:8px;padding:12px 24px;font-size:16px;font-weight:600;transition:all .2s;display:flex}.send-btn:hover:not(:disabled){box-shadow:var(--shadow-soft);transform:translateY(-1px)}.send-btn:disabled{opacity:.6;cursor:not-allowed}.notification-stats{flex-direction:column;gap:20px;display:flex}.stats-card{background:var(--color-bg-card);box-shadow:var(--shadow-soft);border-radius:12px;padding:20px}.stats-card h4{color:var(--text-heading);align-items:center;gap:8px;margin-bottom:16px;font-size:1.1rem;display:flex}.result-message{border-radius:8px;padding:12px 16px;font-weight:500}.result-message.success{background:var(--success-tint);color:var(--brand-success-dark);border:1px solid var(--success-tint)}.result-message.error{background:var(--danger-tint);color:var(--brand-danger);border:1px solid var(--danger-tint)}.result-details{color:var(--text-muted);margin-top:12px;font-size:14px}.result-details p{margin:4px 0}.tips-list{padding:0;list-style:none}.tips-list li{color:var(--text-body);padding:8px 0 8px 20px;font-size:14px;position:relative}.tips-list li:before{content:"✓";color:var(--brand-primary);font-weight:700;position:absolute;left:0}.stats-grid{grid-template-columns:repeat(2,1fr);gap:16px;display:grid}.stat-value{color:var(--text-heading);font-size:1.5rem;font-weight:700;display:block}.stat-label{color:var(--text-muted);margin-top:4px;font-size:12px;display:block}@media (width<=768px){.notifications-content,.stats-grid{grid-template-columns:1fr}.radio-group{flex-direction:column;gap:12px}}.notif-tabs{background:var(--color-bg-soft,#f1f5f9);border-radius:10px;gap:4px;margin-bottom:20px;padding:4px;display:flex}.notif-tab{cursor:pointer;color:var(--text-muted,#64748b);background:0 0;border:none;border-radius:8px;flex:1;padding:10px 16px;font-size:13px;font-weight:600;transition:all .2s}.notif-tab.active{background:var(--color-bg-card,#fff);color:var(--brand-primary,#1b6b4a);box-shadow:0 1px 3px #0000001a}.notif-templates-grid{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:12px;margin-bottom:20px;display:grid}.notif-template-card{background:var(--color-bg-card,#fff);border:1px solid var(--color-border,#e2e8f0);cursor:pointer;text-align:left;border-radius:10px;align-items:flex-start;gap:12px;padding:16px;transition:all .2s;display:flex}.notif-template-card:hover{border-color:var(--brand-primary,#1b6b4a);transform:translateY(-1px);box-shadow:0 2px 8px #1b6b4a1a}.tpl-icon{flex-shrink:0;font-size:24px}.tpl-title{color:var(--text-heading);margin-bottom:4px;font-size:14px;font-weight:600}.tpl-body{color:var(--text-muted);margin-bottom:6px;font-size:12px;line-height:1.4}.tpl-type{background:var(--color-bg-soft,#f1f5f9);color:var(--text-muted);border-radius:4px;padding:2px 8px;font-size:11px}.notif-history-header{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.notif-history-header h3{margin:0}.clear-history-btn{border:1px solid var(--brand-danger,#ef4444);color:var(--brand-danger,#ef4444);cursor:pointer;background:0 0;border-radius:6px;padding:6px 12px;font-size:12px;font-weight:600}.notif-empty{text-align:center;color:var(--text-muted);background:var(--color-bg-soft,#f8fafc);border-radius:10px;padding:40px 20px}.notif-history-list{flex-direction:column;gap:12px;display:flex}.notif-history-item{background:var(--color-bg-card,#fff);border:1px solid var(--color-border,#e2e8f0);border-radius:10px;padding:16px}.notif-history-top{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.notif-history-type{background:var(--brand-tint,#ecfdf5);color:var(--brand-primary,#1b6b4a);text-transform:uppercase;border-radius:4px;padding:2px 8px;font-size:11px;font-weight:600}.notif-history-time{color:var(--text-muted);font-size:12px}.notif-history-title{margin-bottom:4px;font-size:14px;font-weight:600}.notif-history-body{color:var(--text-muted);margin-bottom:8px;font-size:13px}.notif-history-meta{color:var(--text-muted);gap:16px;font-size:12px;display:flex}[data-theme=dark] .notif-tabs{background:#12151f}[data-theme=dark] .notif-tab.active{background:#1a2030}[data-theme=dark] .notif-template-card{background:#1a2030;border-color:#333c55}[data-theme=dark] .tpl-type,[data-theme=dark] .notif-empty{background:#12151f}[data-theme=dark] .notif-history-item{background:#1a2030;border-color:#333c55}.support-page{max-width:1400px;margin:0 auto;padding:20px}.support-header{margin-bottom:30px}.support-header h2{color:var(--text-primary);align-items:center;gap:10px;margin:0;font-size:24px;display:flex}.support-content{grid-template-columns:300px 1fr;gap:20px;height:calc(100vh - 180px);display:grid}.conversations-list{background:var(--card-bg);border:1px solid var(--border-color);border-radius:8px;padding:20px;overflow-y:auto}.conversations-list h3{color:var(--text-primary);margin:0 0 20px;font-size:18px}.conversation-item{border:1px solid var(--border-color);cursor:pointer;background:var(--bg-primary);border-radius:6px;margin-bottom:10px;padding:15px;transition:all .2s}.conversation-item:hover{border-color:var(--brand-primary);box-shadow:var(--shadow-soft)}.conversation-item.active{border-color:var(--brand-primary);background:var(--info-tint)}.conversation-header{align-items:center;gap:10px;margin-bottom:8px;display:flex}.user-icon{color:var(--brand-primary);font-size:16px}.customer-name{color:var(--text-primary);flex:1;font-weight:600}.status.open{background:var(--warning-tint);color:var(--brand-accent-dark)}.status.assigned{background:var(--info-tint);color:var(--brand-info)}.status.closed{background:var(--success-tint);color:var(--brand-success-dark)}.conversation-preview{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;margin-bottom:5px;font-size:14px;overflow:hidden}.conversation-time{color:var(--text-muted);font-size:12px}.assign-btn{background:var(--brand-primary);color:#fff;cursor:pointer;border:none;border-radius:4px;justify-content:center;align-items:center;gap:5px;width:100%;margin-top:10px;padding:8px;font-size:12px;transition:background .2s;display:flex}.assign-btn:hover{background:var(--brand-info)}.chat-area{background:var(--card-bg);border:1px solid var(--border-color);border-radius:8px;flex-direction:column;display:flex;overflow:hidden}.chat-header{border-bottom:1px solid var(--border-color);background:var(--bg-primary);justify-content:space-between;align-items:center;padding:20px;display:flex}.chat-header h4{color:var(--text-primary);margin:0;font-size:18px}.chat-actions{gap:10px;display:flex}.close-btn{background:var(--brand-primary);color:#fff;cursor:pointer;border:none;border-radius:4px;align-items:center;gap:5px;padding:8px 16px;font-size:14px;transition:background 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